Accenture Mega Recruitment 2020:-
Accenture hiring Graduates/under Graduates for the role of Customer support Voice (P) in Bangalore location.
The complete details about Accenture Mega Recruitment 2020 as follows.
Company Name :- Accenture
Company Website :- www.accenture.com
Job Position :- Customer support Voice
Job Description and Responsibilities:-
- To place outbound calls to customers in line with company guidelines.
- Receive inbound calls ensuring incidents are logged correctly.
- To utilise up sell opportunities in achieving upsell targets for the team.
- Resolve customer queries, ensuring that a high standard of customer service is maintained.
- Manage and resolve all written customer communication presented by your team leader .
- Ensure all security checks are carried out in line with company policies and procedures, ensuring the risk of fraud is minimized.
- To work productively whilst maintaining exceptional call,data quality standards, in line with team targets.
- To ensure full compliance with the Data Protection Act 1989 and subsequent amendments.
- To contribute to the team through open and regular communication.
- Adhere to all company or departmental policies and procedures personnel and operational.
- Ensure that product, technical, operational and customer knowledge is maintained at business requirements.
- Maintain regular and punctual attendance in line with company policies and procedures.
- To minimise customer complaints and escalations by providing exceptional service and call control.
- To ensure that all technical equipment issues are reported to your team leader .
- To demonstrate a positive working attitude at all times.
- To be responsible for your own personal development and hi
Accenture Mega Recruitment 2020 Apply Link :- Click Here To Apply (apply before the link expires)
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