Accenture Recruitment Drive 2020:-
Accenture hiring candidates for the role of Service Desk Voice Support ,for Bengaluru location . The complete details about Accenture Recruitment Drive 2020 as follows.
|Join Our Telegram Group(10000+members)||Click Here To Join|
|Create An Excellent Resume(Job Winning Resume)||Click Here To Create|
Company Name :- Accenture
Job Position :-Service Desk Voice Support
Work Location:- Bengaluru, Karnataka, India
Salary :- Salary as per company standards
Experience:– 1 – 3 years
Qualifications: Any Graduation
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA’s.
- You will be working as a part of Query Management team which is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issue.
- In Service Desk Voice Support team you will be responsible to perform day to day operations while maintaining SLA’s & solve queries related to disputes and coordinating with customer.
- You will be recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support.
- You will have to manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.
Roles and Responsibilities:-
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Expected interaction is within own team and direct supervisor.
- Detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments would be provided.
- Decisions impact own work. Individual contributor as a part of a team, with a predetermined, focused scope of work.
- Please note that this role may require you to work in rotational shifts.
Accenture Recruitment Drive 2020 Application Process :-
Apply In given link
Apply Link :- Click Here To Apply(apply before the link expires)
|2 Important steps every job seeker must follow||Link|
|1||Build An Excellent Resume||Click Here|
|2||Get Your Resume/CV Reviewed With Our Team of Experts||Click Here|
|Join Our Telegram Group(10000++members)||Click Here To Join|
|Excellent Online Resume/CV Builder||Click Here To Create|
Top Companies Hiring B.E/B.Tech Freshers and Experienced – Register For Free
Click Here To Download The Most Tricky Interview Questions With Detailed Answers and Previous Years Question Papers Of Infosys, Wipro,Cognizant(CTS), TCS ,AMCAT,eLitmus With Detailed Solutions For Everyquestion
Also apply other off campus jobs