Allianz Group Off Campus Hiring | Customer Service – Fresher / Experienced

Allianz Group Off Campus Hiring:-

Allianz Group is hiring candidates for the role of Customer Care Executive / Associate-Customer Service for the Gurgaon/Pune, India locations. The complete details about Allianz Group Off Campus Hiring are as follows.

Company Name:- Allianz Group

Job Position:- Customer Care Executive / Associate-Customer Service

Job Locations:- Gurgaon/Pune, India

Salary Package:- As per Company Standards

Job Type:- Permanent – Full time

Required Qualifications & Skills:- 

  • Any Graduation
  • Good communication skills.
  • Insurance background will be added advantage.
  • Ready to work in Rotational shifts and ready to extend shift when required.
  • Prior experience of customer handling via calls/email or chat will be preferred.
  • Resources with multilingual skills will be preferred.
  • Typing speed of a minimum 25 words/ per minute with 85% accuracy is required.
  • Employee having their own transport will be preferred.

Key Roles & Responsibilities:-

  • Handling inbound calls/chat/email as per targets defined.
  • Maintaining call AHT as per process targets and requirements.
  • Resolve product or service problems by clarifying the customer’s complaint to ensure highest level of customer satisfaction.
  • Ensuring that all calls, emails or chat handled by the associate meet the quality standard requirements.
  • Following up on customer complaints/queries and ensuring they are resolved in the given timeframe.
  • Meeting the basic login hour target and ensuring quality service is delivered to all customers.
  • Candidate should have minimum 6 months of inbound customer service experience
  • Candidates with preferred Insurance understanding and background are welcomed.

Allianz Group Off Campus Hiring Application Process:-

Apply In Below Link

For Pune Location: Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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