Allianz Group Off Campus Hiring:-
Allianz Group is hiring candidates for the role of Customer Care Executive / Associate-Customer Service for the Gurgaon/Pune, India locations. The complete details about Allianz Group Off Campus Hiring are as follows.
Company Name:- Allianz Group
Job Position:- Customer Care Executive / Associate-Customer Service
Job Locations:- Gurgaon/Pune, India
Salary Package:- As per Company Standards
Job Type:- Permanent – Full time
Required Qualifications & Skills:-
- Any Graduation
- Good communication skills.
- Insurance background will be added advantage.
- Ready to work in Rotational shifts and ready to extend shift when required.
- Prior experience of customer handling via calls/email or chat will be preferred.
- Resources with multilingual skills will be preferred.
- Typing speed of a minimum 25 words/ per minute with 85% accuracy is required.
- Employee having their own transport will be preferred.
Key Roles & Responsibilities:-
- Handling inbound calls/chat/email as per targets defined.
- Maintaining call AHT as per process targets and requirements.
- Resolve product or service problems by clarifying the customer’s complaint to ensure highest level of customer satisfaction.
- Ensuring that all calls, emails or chat handled by the associate meet the quality standard requirements.
- Following up on customer complaints/queries and ensuring they are resolved in the given timeframe.
- Meeting the basic login hour target and ensuring quality service is delivered to all customers.
- Candidate should have minimum 6 months of inbound customer service experience
- Candidates with preferred Insurance understanding and background are welcomed.
Allianz Group Off Campus Hiring Application Process:-
Apply In Below Link
For Gurgaon Location: Apply Link:- Click Here To Apply (Apply before the link expires)
For Pune Location: Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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