Amagi Media Labs Recruitment 2020 | 6 LPA

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Amagi Media Labs Recruitment 2020:-

Amagi Media Labs Pvt. Ltd. hiring candidates for the role of Product Support Engineer, for the Bengaluru location. The complete details about Amagi Media Labs Recruitment 2020 as follows.

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Company Name :- Amagi Media Labs Pvt. Ltd.

Job Position :- Product Support Engineer

Job Location:- Bengaluru

Salary:- INR 6 LPA
(The final CTC will depend upon the candidate’s performance in the interview and will be at the company’s discretion)

Desired Experience:–  0-1 Years

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Course Specialization: B.E/B.Tech(CS/IT)/MCA

Target Batch Pass out: 2019-2020

Eligibility Criteria:
– Must have a bachelor’s degree in engineering track – computer science degree is preferred
– Must have an experience of more than 1 year in a Product support role
– Knowledge of any programming language and prior experience as a developer is preferred.
– Should have good communication skills – both verbal and written and prior experience of communication with internal stakeholders, external customers in B2B domain is preferred.

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Job Description:
– Product support engineers are in charge of providing effective support for products developed in their organization. They are responsible for testing and providing technical troubleshooting during development.
– One of their main responsibilities includes creating a product support plan to provide maintenance.
– They oversee software deployments, are responsible for ensuring product quality, an overview of the security and integrity of the product to minimize privacy concerns, and create detailed product reports.
– A bachelor’s degree in an engineering track is a must, and good knowledge about any software programming language is preferred.

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– In addition, previous experience in a related role is preferred.
– Product support engineers have advanced problem-solving skills and pay close attention to detail.
– They must have extensive knowledge of company products, be able to work in a fast-paced environment and be able to adapt to changes in product requirements.
– Additionally, they must have excellent interpersonal skills and work well in a team environment with other engineers.
– They also must be able to perform effectively with minimal supervision.
– Proficiency with proprietary software, as well as office applications to communicate with higher management and other team members, is necessary as well.

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Responsibilities:
– Analyze and resolve customer concerns and problems, diagnose the root cause, and document interactions.
– Support remote and local upgrades, installations, and maintenance.
– Conduct training and create documentation for other engineers, users, and other audiences.
– Involvement in technical discussions with the dev team to understand the product better, document them, and address customer concerns raised related to the product.
– Provide on-call and ongoing troubleshooting, technical suggestions to internal and external stakeholders.

Interview process:-
– Face to Face Round

Tentative date of Joining: Immediate

Tenative date of interview: Will be communicated post registration window is closed

Amagi Media Labs Recruitment 2020 Application Process:-

apply in given link

Apply Link :- Click Here To Apply(apply before the link expires)

Note :– Only shortlisted candidates will receive the call letter for further rounds

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