Amazon Off Campus Hiring:-
Amazon is hiring candidates for the role of Vendor Associate for the Tamil Nadu, India (Work from home) locations. The complete details about Amazon Off Campus Hiring are as follows.
Company Name:- Amazon
Job Position:- Vendor Associate
Job Locations:- Tamil Nadu, India (Work from home)
Salary Package:- As per Company Standards
Job Id:- 2537067
Job Category:- Administrative Support
Required Qualifications & Skills:-
- Education: Any Graduation (other than BE, BTech and MBA Freshers) Language: English
- Technical (Computers & Internet) savvy is required.
- Committed Selling Partner advocate, drive process & tool improvements.
- Enthusiasm and strong self-motivation.
- Strong prioritization and time management skills, with a high degree of flexibility.
- Embrace constant change with flexibility and good grace.
- Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
- Demonstrates effective communication, composure, and professional attitude
- Exemplary performance record, particularly with regard to quality & productivity
- Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
- Preferred Qualifications
- Experience within a customer service environment preferred. Desire to expand skills into new areas.
- Business acumen in areas of e-commerce and retail.
Job Description & Responsibilities:-
The Vendor Associate acts as the primary interface between Amazon and Selling Partner, providing phone, chat and e-mail support in the English language governed by internal service level agreements. The Vendor Associate will be responsible for providing timely and accurate operational support to Selling Partners on the Amazon platform.
- Demonstrates effective, clear and professional written and oral communication in English Language.
- Ability to handle inbound and outbound calls along with email support in English Language,
- Candidates should be living or willing to relocate to Chennai and work remotely within the City limits.
- Candidates should have Fixed Line internet (High-speed broadband) and Power back to support for the duration of his/her Shift time.
- Provides prompt and efficient service to Amazon Selling Partner including the appropriate escalation of Selling Partner’ issues. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Selling Partner’s issues and questions.
Weekly Off: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off.
Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement
Amazon Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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