Blue Yonder Recruitment 2026 :
Blue Yonder is hiring a Services Support Associate, Integrated Admin at Pune. The complete details about Blue Yonder Recruitment 2026 as follows.
| Job Role | Associate Support Engineer |
| Qualification | B.E/B.Tech |
| Experience | Freshers |
| Job Location | Pune |
Required Qualification :- The candidates should possess B.E/B.Tech in a relevant field
What We Are Looking For:
- Passion for delivering exceptional customer experiences with strong ownership and accountability.
- Excellent verbal and written communication skills.
- Ability to collaborate effectively across global, cross-functional teams while demonstrating empathy and professionalism.
- Foundational knowledge of SQL, Oracle, and database querying.
- Understanding of application debugging and troubleshooting techniques.
- Exposure to API integrations, MuleSoft, or similar integration platforms.
- Familiarity with cloud technologies, Microsoft Azure, Kubernetes, and containerized applications.
- Knowledge of application monitoring tools such as AppDynamics, Splunk, Kibana or similar platforms.
- Understanding of CI/CD concepts using tools such as GitHub and Jenkins.
- Strong analytical and problem-solving skills with a continuous learning mindset.
- Ability to work in a fast-paced, shift-based, customer support environment.
- Commitment to continuous improvement by contributing to knowledge sharing, automation initiatives, and operational excellence.
What You’ll Do:
- Deliver high-quality application support to customers by resolving incidents, Investigate and resolve proactive monitoring alerts generated through internal monitoring tools.
- Maintain SLA/SLO compliance while ensuring high-quality case management and customer satisfaction.
- Communicate effectively with customers and internal stakeholders through both verbal and written channels.
- Collaborate with engineering, product, and partner teams to resolve customer issues efficiently.
- Participate in a 24×7 shift rotation, including out-of-hours support when required.
- Troubleshoot application, database, API, integration, and mobile application issues.
- Monitor application health and proactively identify availability or performance issues.
- Build expertise in cloud technologies, solution architecture, and enterprise application deployment.
- Contribute to the Knowledge-Centered Support (KCS) program by creating and improving knowledge articles.
- Identify opportunities for automation, process optimization, and operational improvements.
- Continuously develop technical, product, domain, and customer service skills through training and mentorship.
Our Current Technical Environment:
Our technology stack includes a modern SaaS and cloud-based ecosystem with a focus on application support, monitoring, and deployment. Key technologies and platforms include:
- Database technologies such as SQL and Oracle
- Code debugging and troubleshooting tools
- API and integration platforms
- Mobile application support
- Application monitoring and observability tools (Kibana)
- Cloud platforms and architectures:
- Microsoft Azure
- Private, Public, and Hybrid Cloud
- Kubernetes and containerized applications
- Serverless and Platform-as-a-Service (PaaS) deployments
- CI/CD and automation tools:
- GitHub
- Jenkins
- Application health monitoring and diagnostics tools
Blue Yonder Recruitment 2026 Application Process:-
Apply In Below Link-
Apply Link:- Click Here To Apply (Apply before the link expires)
NOTE :- Only shortlisted candidates will receive the call letter for further rounds
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