Capgemini Off Campus Hiring

Capgemini Off Campus Hiring:-

Capgemini is hiring candidates for the role of Service Desk – CIS for the Kolkata / Bangalore locations. The complete details about Capgemini Off Campus Hiring are as follows.

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Company Name:- Capgemini

Job Position:- Service Desk – CIS

Job Locations:- Kolkata / Bangalore

Salary Package:- INR 250,000.00 per Annum

Job Type:- Full Time

Application Deadline:- 07th February 2022 11:59 PM

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Required Qualification & Skills:-

• Candidates must have completed any 3 year graduation in 2019, 2020 & 2021
• Graduation – 50% & Above
• Up to 2year gap is allowed after educational milestone e.g. SSC and HSC
• Candidates must be open to relocate to any location and work in night shifts
• Candidates must be available to join immediately
• Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
• Should be open to sign Service Level Agreement

Desired Skills:–

• Should have excellent communication and English speaking skills
• Should have good interpersonal skills and ability to perform under pressure
• Basic computing skills
• Willing to work in a 24/7 environment
• Should be open to sign Service Level Agreement

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Job Description:–

• Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
• Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
• Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
• Meet customer requirements through first contact resolution
• Clarify customer requirements
• probe for and confirm understanding of requirements or problem
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Listen attentively to customer needs and concerns; demonstrate empathy

Please Note:- 

• Only shortlisted candidates will be invited for the assessment / selection process
• Selection process will be done in virtual mode
• Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online

Capgemini Off Campus Hiring Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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