Capgemini Off Campus Hiring:-

Capgemini is hiring candidates for the role of Service Desk – CIS for the Kolkata / Bangalore locations. The complete details about Capgemini Off Campus Hiring are as follows.

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Company Name:- Capgemini

Job Position:- Service Desk – CIS

Job Locations:- Kolkata / Bangalore

Salary Package:- INR 250,000.00 per Annum

Job Type:- Full Time

Application Deadline:- 07th February 2022 11:59 PM

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 π’π¨πŸπ­π°πšπ«πž πƒπžπ―πžπ₯𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 π“πžπœπ‘ π‚π¨π¦π©πšπ§π’πžπ¬ 𝐖𝐒𝐭𝐑 𝐀 π’πšπ₯𝐚𝐫𝐲 πŸ“ 𝐭𝐨 πŸ’πŸŽ 𝐋𝐏𝐀

Required Qualification & Skills:-

  • Candidates must have completed any 3 year graduation in 2019, 2020 & 2021
  • Graduation – 50% & Above
  • Up to 2year gap is allowed after educational milestone e.g. SSC and HSC
  • Candidates must be open toΒ relocate to any location and work in night shifts
  • Candidates must be available to join immediately
  • Candidate must haveΒ good English written / verbal communication skills. Coupled with good English language comprehension
  • Should be open to sign Service Level Agreement

Desired Skills:

  • Should haveΒ excellent communication and English speaking skills
  • Should have good interpersonal skills and ability to perform under pressure
  • Basic computing skills
  • Willing to work in a 24/7 environment
  • Should be open to sign Service Level Agreement

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Job Description:

  • Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution
  • Clarify customer requirements
  • probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy

Please Note:-Β 

  • Only shortlisted candidates will be invited for the assessment / selection process
  • Selection process will be done in virtual mode
  • Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online

Capgemini Off Campus HiringΒ ApplicationΒ Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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