CDK Global Recruitment Drive 2021

CDK Global Recruitment Drive 2021:-

CDK Global hiring candidates for the role of Client Technical Analyst for the Pune location. The complete details about CDK Global Recruitment Drive 2021 as follows.

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Company Name :- CDK Global

Job Position:-   Client Technical Analyst

Job Locations:- Pune

Salary Package:- As per Company Standards

Stipend :- 15000 per month

Job Type:- Internship ( 12 Months)

Test Date :- 26th May 2021 01:34:00 – 28th May 2021 21:00:00

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Eligibility Criteria:-

• 2022 BATCH- BCA,BCS,MCS and MCA, 60% throughout Academics is mandatory.

• Fresher/Experienced with a willingness to work in a technical customer service environment
• Experience with Microsoft Office products and SQ

Requirements:-

• Strong written and verbal English language skills
• Ability and willingness to communicate via phone and email with U.S. team members
• Strong organizational skills
• Problem-solving ability
• Reliability
• Solid technical aptitude skills

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Job Description:-

Client Technical Analyst position works under the direction of a Pune Team Leader and a US-based Account Operations Manager to set up and troubleshoot data collect process from automotive dealership computer systems. 

• Perform data aggregation set-ups and troubleshoot failed data processes as assigned.  These issues can range from the simplest to very complex
• Communicate effectively with automotive dealership personnel or data providers via phone and email
• Create case logs, record information, establish resolution time, follow-up on issues, and escalate complex issues
• Guide dealers through the resolution of technical issues
• Provide world-class customer support
• Apply intuitive problem-solving skills and document the knowledge
• Work in a team environment, assisting team members when necessary
• Work in an environment with competing priorities
• Flexible to work in US shifts( 6 PM to 3 AM )

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Selection Process:-

• Online Test 
• Technical Interview
• Project Manager Interview
• HR Discussion

• Online test date and time will be updated to the registered candidates 
• Shortlisted candidates from the test should be available for the further online interview process
• Candidates should be available for immediate joinings

CDK Global Recruitment Drive 2021 Application Process:-

Apply in given link

Apply Link :- Click Here To Apply(apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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