Conduent Recruitment Drive | Hiring Customer Experience Associate

Conduent Recruitment Drive :-

Conduent is hiring candidates for the role of Customer Experience Associate II for the Bangalore, Karnataka, India locations. The complete details about Conduent Recruitment Drive are as follows.

Education & Requirements

• Freshers who are interested in Voice Process (Inbound calls)
• Education Qualification – Min. Intermediate/ 12^th/ PUC / Graduate
• Good English verbal and written skills required.
• Preferred candidates willing to work with International BPO Industry 
• Provide product and service information to customers.
• Identify and escalate issues to supervisors.
• Respond to customer’s issues on TAT.
• Willing to work in night shifts (US time zones) 

General Profile

• Expands skills within an analytical or operational process.
• Maintains appropriate licenses, training, and certifications.
• Applies experience and skills to complete assigned work.
• Works within established procedures and practices.
• Works with a moderate degree of supervision.

Functional Knowledge: Has developed skillset in a range of processes, procedures, and systems.

Business Expertise: Supports the achievement of company goals by integrating teams for the best outcome.

Impact

• Impacts a team through quality of services and information provided.
• Follows standardized procedures and practices and receives moderate supervision and guidance. 

Leadership

• Has no supervisory responsibilities.
• Manages own workload.

Problem Solving

• Ability to problem solve, self-guided.
• Evaluates issues and solutions to provide the best outcome for the client and end-users.

Interpersonal Skills

• Exchanges information and ideas effectively.

Job Track Description:

• Performs business support or technical work, using data organizing and coordination skills.
• Performs tasks based on established procedures.
• In some areas, requires vocational training, certifications, licensures, or equivalent experience.

Conduent Recruitment Drive Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group For More Updates:- Click Here To Join

Join Our Whatsapp Group For Daily Job Updates

Apply for Other Off-Campus Jobs