Deloitte Hiring Business Technology Analyst:-
Deloitte is hiring candidates for the role of Business Technology Analyst – B2B Voice Process Helpdesk for the Hyderabad/Pune, India locations. The complete details about Deloitte Hiring are as follows.
Company Name:- Deloitte
Job Position:- Business Technology Analyst – B2B Voice Process Helpdesk
Job Location:- Hyderabad/Pune, India
Salary Package:- As per Company Standards
Requisition code:-140758
Qualifications & Skills Required:-
- College coursework: B.E / B.Tech
- Excellent written and verbal communications skills at the business and technical level
- Ability to work in shifts
- Ability to interact with individuals at all levels of organizations
- Ability to work weekends when shift requires
Personal Characteristics:
- Excellent written and verbal communications skills at the business and technical level
- Self-starter with solid analytical and problem solving skills
- High level of attention to detail, ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment
- Ability to integrate rapidly with existing team
- Good personal organizational skills
- Ability to interact with individuals at all levels of the organization
- Strong commitment to customer service
Key job responsibilities include the following:
- Provide personalized customer service by responding to the needs of the customers
- Enter contacts into call tracking system and manage those issues to resolution
- Function in a close team environment and communicate within the team as a single unit
- Knowledge sharing and work flexibility in a close team environment
- Consistently meet client expectations and project deadlines
- Work to develop customer service, probing, and research skills
- Evaluate problems of the customers and provide logical lasting solutions
- Adhering to the project and departmental standards as necessary. Contribution to the development of such standards where required
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
- Refer more complex issues or reconfigurations to senior specialists
- Demonstrate capability of handling high work pressure during peak seasons
Deloitte Hiring Business Technology Analyst Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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