Epsilon Recruitment 2026 | Bangalore

Epsilon Recruitment 2026:

Epsilon is hiring a Associate Product Support Analyst at Bangalore . The complete details about Epsilon Recruitment 2026 as follows.

Job Role	Associate Product Support Analyst
Qualification	B.E/B.Tech/B.Sc/BCA
Experience	1 – 2 Years
Job Location	Bangalore

Required Qualification :- Bachelor’s Degree in computer or engineering related field (or related field experience).

Bachelor’s Degree in computer or engineering related field (or related field experience).
Minimum of 1-2 years related Product support engineering experience preferred, working directly with End-user customers
Experience in troubleshooting issues related to web based UI
Hands-on experience in Supporting Application running on Java or .net, with the ability to understand the code.
Experience (hands-on) of at least one Unix Category OS (Linux, Solaris, SCO, AIX, etc.)
Conceptual/working knowledge of AWS, Networking and Communication protocol.
Experience in RDBMS workings, with writing simple sql queries
Hand’s on with Shell/Perl Script debugging
Conceptual/working knowledge of API, Webhooks
Knowledge of systems resource and performance analysis, SDLC process and/or functional engineering principles
Willingness to work in a 24/7 shifts.

Ability to understand the customer issue in its entirety, triage, analyze, troubleshoot and where possible assist in resolving customer issues.
Ability to associate priorities, risks with issues logged and actively escalate where required.
Ability to drive issues to closure through interaction with a wide variety of stakeholders.
Great teammate who is ready to contribute, lead and own elements of troubleshooting and problem resolution
Documenting troubleshooting and problem resolution steps, by determining best course of action.
Ability to learn and adapt to new technologies based on organization needs.
Ensure all tickets meet the targets for resolution, escalation, documentation & completion.

Apply In Below Link-

NOTE :- Only shortlisted candidates will receive the call letter for further rounds