Genpact Hiring Process Associate:-
Genpact is hiring candidates for the role of Process Associate-BFS034982 for the Hyderabad, India locations. The complete details about Genpact Hiring are as follows.
Company Name:- Genpact
Job Position:- Process Associate-BFS034982
Job Location:- Hyderabad, India
Salary Package:- As per Comapny Standards
Job Type:- Full-time
Job Posted Date:- March 22nd, 2024, 8:30:32 AM
Required Qualifications & Skills:-
- Graduate (in any stream)
- Excellent Communication Skills (verbal and written)
- Preferred qualifications
- Good customer handling skills
- High Energy level
- Effective probing skills and analyzing / understanding skills
- You should be able to work on a flexible schedule (including weekend shift)
Roles & Responsibilities:-
- Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
- Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
- Inbound & outbound calling
- Provide payment plans basis customer requirement
- Maintain a deep understanding of client process and policies
Genpact Hiring Process Associate Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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