Genpact Off Campus Hiring

Genpact Off Campus Hiring:-

Genpact hiring candidates for the role of Management Trainee – Customer helpdesk Process ,for Gurgaon location .

The complete details about Genpact Off Campus Hiring as follows.

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Company Name:-  Genpact

Job Position:-  Management Trainee – Customer helpdesk Process

Work Location :- Gurgaon

Salary Package:- As per the Industry standards

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Qualifications:-

Minimum qualifications

• Graduate
• Working experience in medical/pharmaceutical role is preferred but not mandatory;
• People management experience

Preferred qualifications:-

• Experience in Customer helpdesk/ Call center background/ contact center in a customer service environment.
• Good interpersonal skills
• Excellent SME knowledge of customer helpdesk process
• Good knowledge on MS Excel and Word.
• ERP knowledge like Salesforce will be an added advantage
• Excellent oral and written communication skills in Afrikaans and English language, the ability to read and interpret documents such as standard operating procedures and speaks effectively and informatively

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Responsibilities:-

In this role, you will be responsible for all the activities related to Team Leading and Customer helpdesk process which include:

• Handling emails, calls, voicemails, social media cases in Afrikaans and English language
• Handling a team of 04-06 agents
• Operations management
• People management
• Client management

Genpact Off Campus Hiring Application Process :-

Apply In given link

Apply Link :- Click Here To Apply(apply before the link expires)

Note :– Only shortlisted candidates will receive the call letter for further rounds

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