Genpact Off Campus Recruitment 2020:-
Genpact hiring candidates for the role of Process Associate – Customer Service-HIG005645, for Hyderabad, India location. The complete details about Genpact Off Campus Recruitment 2020 as follows.
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Company Name :- Genpact
Job Position:- Process Associate – Customer Service-HIG005645
Work Location:- Hyderabad, India
Salary :- As per Company Standards
Job Category:- Full Time
Job Posted On:- Dec 25, 2020, 1:20:04 AM
Qualifications we seek in you:-
Education Level:- Bachelor’s / Graduation / Equivalent
Minimum qualifications:-
- Commerce Graduate
- Freshers are eligible
- Excellent Communication Skills (verbal and written)
- Typing skills of 32 words per minute with 90% accuracy
- AMCAT: English – 390, Quants Ability – 285, Logical Ability – 315
- Ops Line Evaluation will be on comprehension, clarity, confidence, bilingual proficiency, objection handling, technical capability and stability
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Preferred qualifications:-
- Technical Expertise – mobile OS interfaces, connectivity, app level knowledge, and familiarity with Android and iOS
- Customer Service background will be an added value
- Incessant Curiosity – question the status quo, find ways to make things better, probing and analytical ability
- Must be willing to work in a 24/7 environment
Master Skills List:- Operations
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Responsibilities:-
- Address all end-user queries as per the process and policies defined in the workflow
- Comprehend user sentiment, leverage emotional intelligence and drive issue resolution and support satisfaction
- Analyze, Improvise, Adapt and Deliver with accuracy, dedication and consistency
- Identify issue trends and report it to the Subject Matter Experts and Front-line Managers
- Be a great teammate, work with your peers to help your team perform better!
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About Genpact :-
- Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
- Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Genpact Off Campus Recruitment 2020 Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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