Genpact Recruitment Drive | Hiring Process Associate – Fresher

Genpact Recruitment Drive:-

Genpact is hiring candidates for the role of Process Associate for the Hyderabad, India locations. The complete details about Genpact Recruitment Drive are as follows.

Company Name:- Genpact

Job Position:- Process Associate

Job Locations:- Hyderabad, India

Salary Package:- As per Company Standards

Employment Type:- Full Time, Permanent

Role Category:- Customer Success, Service & Operations

Required Qualification & Skills:- 

• Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma)
• Freshers are eligible
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach 
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)

Job Description & Responsibilities:-

• Respond to the customer queries & issues in timely manner
• Provide solution to the customer basis the available help articles and within the policies
• Replicate customers issue and report necessary bugs/suggestions/ideas
• Provide excellent services to the customers
• Work closely with internal departments to provide the required information/support to the customer
• Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
• Maintain a deep understanding of client process and policies
• Upskill to enhance the knowledge time to time and offer support
• Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business

Genpact Recruitment Drive Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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