Genpact Recruitment Drive 2024

Genpact Recruitment Drive 2024 :-

Genpact is hiring candidates for the role of Process Associate – Customer Service-HIG018034 for the Hyderabad, India location. The complete details about Genpact Recruitment Drive 2024 are as follows

Company Name:- Genpact

Job Position:- Process Associate – Customer Service-HIG018034

Job Location:- Hyderabad, India

Salary Package:- As per Company Standards

Job Schedule:- Full-time

Job Posting Date:- September 09th, 2024, 11:37:51 AM

Required Qualifications & Skills:-

Minimum qualifications:

  • Graduate (Any Discipline)
  • Freshers are eligible

Preferred qualifications:

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift).

Job Description & Responsibilities:-

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

Genpact Recruitment Drive 2024 Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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