Groww Off Campus Recruitment | Customer Success Executive

Groww Off Campus Recruitment:-

Groww is hiring candidates for the role of Customer Success Executive for the Across India locations. The complete details about Groww Off Campus Recruitment are as follows.

Company Name:- Groww

Job Position:- Customer Success Executive

Job Locations:- Across India

Salary Package:- As per Company Standards

Required Qualifications & Skills:-

• Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM). 
• 50% cutoff – 10th, 12th and Graduation. 
• No backlogs and Gap years during education

Expectations from successful candidates are: 

• Eagerness to learn about the company’s products and their capabilities. 
• Ability to manage high volume of inbound customer queries. 
• Technical aptitude and the ability to understand and explain complex concepts in simple  terms. 
• Ability to empathize with the customer and high customer centricity. 
• Knowledge of other regional languages is helpful if the company works within the  country. 

Roles & Responsibilities:-

• Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries. 
• Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades. 
• Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager. 
• Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred 

Groww Off campus Recruitment Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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