Groww Recruitment Drive:-
Groww is hiring candidates for the role of Customer Success Executive for the Across India locations. The complete details about Groww Recruitment Drive are as follows.
Company Name:-Β Groww
Job Position:- Customer Success Executive
Job Location:- Across India
Salary Package:- As per Company Standards
Required Qualification & Skills:-
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff β 10th, 12th and Graduation.
- No backlogs and Gap years during education
- Eagerness to learn about the company’s products and their capabilities.
- Ability to manage high volume of inbound customer queries.
- Technical aptitude and the ability to understand and explain complex concepts in simple terms.
- Ability to empathize with the customer and high customer centricity.
- Knowledge of other regional languages is helpful if the company works within the country.
Roles & Responsibilities:-
- Provide technical support and ad-hoc training to customers who use the companyβs product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred
Groww Recruitment Drive Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:β Only shortlisted candidates will receive the call letter for further rounds
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