Groww Recruitment Drive | Hiring Customer Success Executive – Fresher

Groww Recruitment Drive:-

Groww is hiring candidates for the role of Customer Success Executive for the Across India locations. The complete details about Groww Recruitment Drive are as follows.

Company Name:-Β Groww

Job Position:- Customer Success Executive

Job Location:- Across India

Salary Package:- As per Company Standards

Required Qualification & Skills:- 

  • Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
  • 50% cutoff – 10th, 12th and Graduation.
  • No backlogs and Gap years during education
  • Eagerness to learn about the company’s products and their capabilities.
  • Ability to manage high volume of inbound customer queries.
  • Technical aptitude and the ability to understand and explain complex concepts in simple  terms.
  • Ability to empathize with the customer and high customer centricity.
  • Knowledge of other regional languages is helpful if the company works within the  country.

Roles & Responsibilities:-

  • Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred

Groww Recruitment Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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