HCL Tech Off Campus Walk-In Drive:-
HCL Tech is hiring candidates for the role of Customer Support – Voice Process for the Ambattur, Chennai, India location. The complete details about HCL Tech Off Campus Walk-In Drive are as follows.
Company Name:- HCL Tech
Job Position:- Customer Support – Voice Process
Job Location:- Ambattur, Chennai, India
Salary Package:- CTC: 2,50,000 PA
Job Category:- Customer Success, Service & Operations
Employment Type:- Full Time, Permanent
Required Qualifications & Skills:-
- Any Graduation is mandatory.
- Experience: 0 to 1 Year (with proper documents)
- Excellent communication skills both verbal and written Mandatory.
- A problem solving mind-set.
- The ability to multi task
- Able to work well as an individual and as part of a team
Roles & Responsibilities:-
- Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
- Managing multiple client queries at once
- Utilizing workflow tools to manage your own workload
- Contributing to the achievement of team targets including service levels and quality measures
- Maintain accurate records of customer communication and discussions using the appropriate internal system/s
- Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
- Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
- Ensure that good client / consumer outcomes are at the centre of all operational activity and decision making
- Deliver great clients and consumers service and seek to exceed client / consumer expectations
Walk-In Drive Details:
- 27th January 2024
- HCL Technologies AMB 6:8, South Phase, Sidco Industrial Estate, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.
HCL Tech Off Campus Walk-In Drive Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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