HCL Technologies Mega Walk-In Drive | Any Graduate – Process Associate

HCL Technologies Mega Walk-In Drive :-

HCL Technologies is hiring candidates for the role of Process Associate – Email Support for the Gurugram, Haryana, India location. The complete details about HCL Technologies Mega Walk-In Drive are as follows.

Company Name:- HCL Technologies

Job Position:- Process Associate – Email Support

Job Location:- Gurugram, Haryana, India

Salary Package:- As per Company Standards

Job Type:- On-site – Full-time – Entry level

Required Qualifications & Skills:- 

• Graduate / Post Graduate in any stream.
• Excellent English Written Communication Skills (Must Have)
• Strong E-Mail Writing Skills with focus on Customer Service.
• Solving Customer Queries Via E-Mail.
• Team oriented/team player
• Situational/contextual awareness with the ability to understand the impacts of one’s work.
• Excellent critical and analytical thinking abilities
• High attention to detail, and high level of professionalism
• Proactive, self motivated, self starter, minimal supervision
• Excellent analytical skills and strong decision-making skills committed to resolution and compliance
• Strong organizational, time and workflow management skills”’

Roles & Responsibilities:-

• As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
• You will use deductive reasoning to make sound business decisions.
• You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
• You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
• You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
• You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
• You will learn and process all products offered in the logo.
• Shifts – 24* 5 (Night Shift)
• 5 days working – (Saturday & Sunday Off)

Interview Rounds:-

• HR Screening
• Written Test related to Case Studies / Emails.
• Operations Interview

Walk-In Drive Details:-

• Walk-In Interviews on 10th Mar 2024 (Sunday)
• HCL Tech – IBIS Gurgaon Golf Course Road – Block 1, DLF Phase 5, Sector 53, Gurgaon, Haryana – 122002, India
• Registration starts at : 10:00 AM
• Registration closes at : 2:00 PM

HCL Technologies Mega Walk-In Drive Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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