HCL Technologies Mega Walk-In Drive :-
HCL Technologies is hiring candidates for the role of Process Associate – Email Support for the Gurugram, Haryana, India location. The complete details about HCL Technologies Mega Walk-In Drive are as follows.
Company Name:- HCL Technologies
Job Position:- Process Associate – Email Support
Job Location:- Gurugram, Haryana, India
Salary Package:- As per Company Standards
Job Type:- On-site – Full-time – Entry level
Required Qualifications & Skills:-
- Graduate / Post Graduate in any stream.
- Excellent English Written Communication Skills (Must Have)
- Strong E-Mail Writing Skills with focus on Customer Service.
- Solving Customer Queries Via E-Mail.
- Team oriented/team player
- Situational/contextual awareness with the ability to understand the impacts of one’s work.
- Excellent critical and analytical thinking abilities
- High attention to detail, and high level of professionalism
- Proactive, self motivated, self starter, minimal supervision
- Excellent analytical skills and strong decision-making skills committed to resolution and compliance
- Strong organizational, time and workflow management skills”’
Roles & Responsibilities:-
- As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
- You will use deductive reasoning to make sound business decisions.
- You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
- You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
- You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
- You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
- You will learn and process all products offered in the logo.
- Shifts – 24* 5 (Night Shift)
- 5 days working – (Saturday & Sunday Off)
Interview Rounds:-
- HR Screening
- Written Test related to Case Studies / Emails.
- Operations Interview
Walk-In Drive Details:-
- Walk-In Interviews on 10th Mar 2024 (Sunday)
- HCL Tech – IBIS Gurgaon Golf Course Road – Block 1, DLF Phase 5, Sector 53, Gurgaon, Haryana – 122002, India
- Registration starts at : 10:00 AM
- Registration closes at : 2:00 PM
HCL Technologies Mega Walk-In Drive Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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