HCLTech Walk-In Drive:-
HCLTech is hiring candidates for the role of WFM Executive for the Chennai, Tamil Nadu, India location. The complete details about HCLTech Walk-In Drive are as follows.
Company Name:- HCLTech
Job Position:- WFM Executive
Job Location:- Chennai, Tamil Nadu, India
Salary Package:- As per Company Standards
Job Type:- Full-time
Required Qualifications & Skills:-
- Bachelor’s degree.
- Years of relevant experience. (Experience: 0 – 4 Years)
- Should be flexible to work in US shift.
- Strong working experience on MS Excel
- Good presentation, communication, and analytical skills
Job Description & Responsibilities:-
- Able to work independently and efficiently to meet defined SLA.
- Knowledge in RTA, RTM and Forecasting.
- Responsible for meeting productivity matrices and quality standards as per defined quality norms.
- Training & Self Development.
- Should be a Team Player.
- Strong Knowledge of WFM Processes and formulas.
- Exposure to IEX will be an added advantage.
- Analytical bent of mind.
- Preparing and Analyzing agent schedules to meet service level requirements.
- Creating and Maintaining shift profiles and scheduling rules.
- Performing adhoc activity as needed to support business requirements.
- Provide end to end analysis to Clients on their SL / Productivity / Adherence.
- Provide daily/intra-day performance reports to leadership.
Walk-In Drive Details:
- Walk in date: 10th April 2024
- Walk in Time: 9AM to 2PM
- Venue: HCL Tech, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119.
HCLTech Walk-In Drive Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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