IBM All India Recruitment 2020 | Apply Online

1426

IBM All India Recruitment 2020:-

IBM India Private Limited hiring candidates for the role of Technical Support Associate,for Across India locations . The complete details about IBM All India Recruitment 2020 as follows.

Join Our Telegram Group(5900+members)Click Here To Join
Excellent Online Resume/CV BuilderClick Here To Create
Click Here To Register For The Latest Off campus Drives(B.E/B.Tech) Company Name : Indium Software Pvt Ltd Company Website : www.indiumsoftware.com Job Position : Software Tester Job Location :- Chennai Experience :- 0 to 1 year

Register Free For The Latest Off campus Drives(B.E/B.Tech)

Company Name :- IBM India Private Limited

Company Website :- www.ibm.com

Job Position:- Technical Support Associate

Job Location :- Across India

Salary :- Best In Industry

Position Type:- Early Professional

Employment Type:- Full-Time

Experience :- 0 to 2 years

Not Getting Interview Calls with Your Current Resume ? Create An Error Free Excellent Resume And Get Hired Quickly.

Required Education:– Bachelor’s Degree

Required Technical and Professional Expertise:-

  • Minimum 0 to 2 years of experience in Technical Support role
  • Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
  • Experience to work well in a fast-paced environment and demonstrable ability to handle various tasks or projects with changing priorities.
  • Utilize available time efficiently in order to achieve effective and efficient results
  • Demonstrate the ability to assemble a complete and accurate problem/symptom description of reported issues.
  • Proven knowledge to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
  • Knowledge in commercially standard software applications and major desktop operating systems.

Top Companies Hiring Now – Upload your Resume Here

Preferred Technical and Professional Expertise:-

  • Awareness of basic networking concepts and technologies.
  • Identify basic hardware parts and aware of basic hardware concepts
  • User level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Questioning/probing skills, as relevant to the issue and level of the caller
  • See opportunity and implement process improvements
  • Ability to meet a set of defined account agent productivity measurement
  • Willingness to work in rotation shifts.

Job Description and Responsibilities :-

As Technical Support Associate, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA). If you thrive in a dynamic, collaborative workplace, IBM provides an environment where challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here. Join us and Do your Best Work Ever.

Does your CV/Resume pass the 10 second test? – Send us a copy of your CV and our professional CV writers will assess it and email you suggestions – Get your CV Reviewed

What will you do..

  • Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
  • Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
  • Provide remote infrastructure support delivery and performing problem cause analysis
  • Collaborate with fellow support colleagues and other internal organizations to provide superior customer service
  • Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
  • Anticipate customer needs and effectively addressing concerns related to their issue or resolution
  • Provide direct technical assistance to customers via phone, email, and chat.

Build an excellent resume &Get hired quickly

IBM All India Recruitment 2020 Application Process :-

Apply In given link

Apply Link :- Click Here To Apply(apply before the link expires)

2 Best Solutions To Get Interview Calls From Recruiters | Know Immediately

Get The Amazon Prime Vedio Free For 30days — Start Your 30-day Free Trail Now

Join Our Telegram Channel(5900+ members) For Daily Job Updates– Click Here

Join Facebook group For more updates

Top Companies Hiring B.E/B.Tech Freshers and Experienced – Register For Free

Also apply other off campus jobs

Off campus JobsApply Link
Capgeminiclick here
Siemensclick here
ABBclick here
Avalaraclick here
Synopsysclick here
Scholrclick here
TE Connectivityclick here