IBM off campus Drive 2020 | Apply Online

IBM off campus Drive 2020:-

IBM conducting virtual off campus drive to hire candidates having Bachelor’s Degree, for the role of Technical Support Associate ,for PAN India locations.

The complete details about IBM off campus Drive 2020 as follows.

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Company Name :- IBM India pvt ltd

Company Website :- www.ibm.com

Job Position:-  Technical Support Associate

Job Location :- PAN India

Salary :- Best In Industry

Position Type :- Early Professional

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Required Education:– Bachelor’s Degree

Required Technical and Professional Expertise:-

• Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
• Ability to work well in a fast-paced environment
• Demonstrable ability to handle various tasks or projects with changing priorities.
• Time management and prioritization skills.
• Utilize available time efficiently in order to achieve effective and efficient results
• Ability to assemble a complete and accurate problem/symptom description of reported issues.
• Ability to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
• Ability to listen to and work with customers in real-time to resolve issues.

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Preferred Technical and Professional Expertise:-

• Knowledge in commercially standard software applications and major desktop operating systems.
• Awareness of basic networking concepts and technologies.
• Ability to identify basic hardware parts and aware of basic hardware concepts
• User level familiarity with at least one e-mail client – Outlook, Notes etc.
• Questioning skills /probing skills, as relevant to the issue and level of the caller.
• Find opportunity and implement process improvements
• Ability to meet a set of defined account agent productivity measurement
• Flexibility around working in shifts

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Job Description & Responsibilities :- Your day in the role will include…

• Configuring, managing and installing vmware vcenter, Update Manager, vsphere 6.x, vROPS, DVS, Exsi patching and vm creation, Issue resolution, setup new infrastructure
• Performing installation, implementation, customization, operation, recovery and performance tuning.
• Deep knowledge and experience virtual environment administration (based on VMware technology/ Microsoft Hyper V).
• Craft a service performance, usage report and respond to issue requests.
• Support day to day L2 VMware Servers issues.
• Carry out DHCP Administration and collect all the required information as per the compliance checklist and remediate the reported vulnerabilities.
• Confirmed hands on Experience of network protocol (TCP/IP). Provide recommendations to improve virtual infrastructure, and address/lead critical issues and root cause analysis.
• Consistent track record in the implementation and execution of documented support processes and can direct others in same.
• Demonstrable experience in raising changes, attending calls, Coordinate with various service lines, execute the change, document. Maintains and monitors servers and its performance.

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IBM off campus Drive 2020 Application Process :-

Apply In below link

Apply Link :- Click Here To Apply(apply before the link expires)

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