IBM Off campus Hiring | Multiple Cities

IBM Off campus Hiring:-

IBM hiring candidates for the role of Technical Support Associate ,for Multiple cities .The complete details about IBM Off campus Hiring as follows.

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Company Name :- IBM India pvt ltd

Job Position:-  Technical Support Associate

Job Location :- Multiple Cities

Salary :- Best In Industry

Position Type :- Early Professional

Experience :- 0 to 2 years

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Required Education:– Bachelor’s Degree

Required Technical and Professional Expertise

• 0 – 2 years of experience in Technical Support Associate role
• Experience to manage urgent customer issues are resolved in the most timely and effective manner possible
• Ability to work well in a fast-paced environment
• Expertise to handle various tasks or projects with changing priorities.
• Proficient in time management and prioritization skills
• Ability to utilize available time efficiently in order to achieve effective and efficient results
• Knowledge to assemble a complete and accurate problem/symptom description of reported issues.
• Working experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
• In-depth experience to listen to and work with customers in real-time to resolve issues.

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Preferred Technical and Professional Expertise

• Knowledge in commercially standard software applications and major desktop operating systems.
• Awareness of basic networking concepts and technologies.
• Ability to identify basic hardware parts and aware of basic hardware concepts
• User level familiarity with at least one e-mail client – Outlook, Notes etc.
• Questioning skills /probing skills, as relevant to the issue and level of the caller.
• Find opportunity and implement process improvements
• Ability to meet a set of defined account agent productivity measurement
• Flexibility around working in shifts

Job Role and Responsibilities:-
As Technical Support Associate, you are responsible for configuring, managing and installing vmware vcenter, Update Manager, vsphere 6.x, vROPS, DVS, Exsi patching and vm creation, Issue resolution, setup new infrastructure.

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Responsibilities:–

• Performing installation, implementation, customization, operation, recovery and performance tuning.
• Deep knowledge and experience virtual environment administration (based on VMware technology/ Microsoft Hyper V).
• Craft a service performance, usage report and respond to issue requests.
• Support day to day L2 VMware Servers issues.
• Carry out DHCP Administration and collect all the required information as per the compliance checklist and remediate the reported vulnerabilities.
• Confirmed hands on Experience of network protocol (TCP/IP). Provide recommendations to improve virtual infrastructure, and address/lead critical issues and root cause analysis.
• Consistent track record in the implementation and execution of documented support processes and can direct others in same.
• Demonstrable experience in raising changes, attending calls, Coordinate with various service lines, execute the change, document. Maintains and monitors servers and its performance.

IBM Off campus Hiring Application Process :-

Apply In below link

Apply Link :- Click Here To Apply(apply before the link expires)

Note :– Only shortlisted candidates will receive the call letter for further rounds

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