IBM Recruitment Drive 2020:-
IBM hiring candidates having Bachelor’s Degree for the role of Technical Support Associate ,for Bangalore location.
The complete details about IBM Recruitment Drive 2020 as follows.
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Company Name :- IBM India Private Limited
Company Website :- www.ibm.com
Job Position:- Technical Support Associate
Job Location :- Bangalore
Salary :- Best In Industry
Experience :- 0 to 2 years
Required Education:- Bachelor’s Degree
Required Technical and Professional Expertise:-
- Minimum 0 to 2 years of experience in Technical Support role
- Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
- Experience to work well in a fast-paced environment and demonstrable ability to handle various tasks or projects with changing priorities.
- Utilize available time efficiently in order to achieve effective and efficient results
- Demonstrate the ability to assemble a complete and accurate problem/symptom description of reported issues.
- Proven knowledge to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Knowledge in commercially standard software applications and major desktop operating systems.
Preferred Technical and Professional Expertise:-
- Awareness of basic networking concepts and technologies.
- Identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client – Outlook, Notes etc.
- Questioning/probing skills, as relevant to the issue and level of the caller
- See opportunity and implement process improvements
- Ability to meet a set of defined account agent productivity measurement
- Willingness to work in rotation shifts.
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IBM Recruitment Drive 2020 Application Process :-
Apply In below given link
Apply Link :- Click Here To Apply(apply before the link expires)
Shortlisted candidates will receive the call letter for further rounds
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