IBM Recruitment Drive 2020 – Apply Online

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IBM Recruitment Drive 2020:-

IBM hiring candidates having Bachelor’s Degree for the role of Technical Support Associate ,for Bangalore location.

The complete details about IBM Recruitment Drive 2020 as follows.

Click Here To Register For The Latest Off campus Drives(B.E/B.Tech) Company Name : Indium Software Pvt Ltd Company Website : www.indiumsoftware.com Job Position : Software Tester Job Location :- Chennai Experience :- 0 to 1 year

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Company Name :- IBM India Private Limited

Company Website :- www.ibm.com

Job Position:- Technical Support Associate

Job Location :- Bangalore

Salary :- Best In Industry

Experience :- 0 to 2 years

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Required Education:- Bachelor’s Degree

Required Technical and Professional Expertise:-

  • Minimum 0 to 2 years of experience in Technical Support role
  • Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
  • Experience to work well in a fast-paced environment and demonstrable ability to handle various tasks or projects with changing priorities.
  • Utilize available time efficiently in order to achieve effective and efficient results
  • Demonstrate the ability to assemble a complete and accurate problem/symptom description of reported issues.
  • Proven knowledge to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
  • Knowledge in commercially standard software applications and major desktop operating systems.

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Preferred Technical and Professional Expertise:-

  • Awareness of basic networking concepts and technologies.
  • Identify basic hardware parts and aware of basic hardware concepts
  • User level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Questioning/probing skills, as relevant to the issue and level of the caller
  • See opportunity and implement process improvements
  • Ability to meet a set of defined account agent productivity measurement
  • Willingness to work in rotation shifts.

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IBM Recruitment Drive 2020 Application Process :-

Apply In below given link

Apply Link :- Click Here To Apply(apply before the link expires)

Shortlisted candidates will receive the call letter for further rounds

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