Infosys Recruitment 2020:-
Infosys hiring any graduates for the role of Customer Service Representative,for Pune, Maharashtra location .The complete details about Infosys Recruitment 2020 as follows.
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Company Name :- Infosys BPM Ltd.,
Company Website :- www.infosys.com
Job Position :-Β Customer Service Representative
Work Location:- Pune , Maharashtra, India
ExperienceΒ :- Β At least 0 – 1 years’ of relevant work experience
Qualifications and Requirements:-
- Only graduates can apply
- At least 0 – 1 years’ of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Analytical and Problem solving skills:-
- Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues, to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customersβ issues independently, thoroughly & efficiently
- Able to identify sales opportunities and upselling
Time Management Skills:-
- Being proactive and show the utmost respect for customerβs time
- Good time management, ensuring all contacts with customers add value
- Ability to Multitask
Computer skills:-
- General support knowledge of Operating systems across various platforms, general productivity applications like MS outlook, MS excel, Lotus Notes etc
- Knowledge on basic concepts of networking.
- Working knowledge of MS Office
Build an excellent CV/Resume &Get hired quickly
Communication and Customer Service Skills:-
- Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
- Display Ownership and accountability
- Quickly build trust and confidence with customer
- Own and resolve customer issues efficiently, effectively and empathetically
- Excellent comprehension and articulation skills
- Excellent communication skills verbal and written
- Demonstrate positive attitude
- Willingness to learn and open to feedback
- Helpful
- Patience and perseveranceΒ
- The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Β
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Responsibilities:-
- Communicate with customers via calls
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer’s needs
NoteΒ :-
- Shift timig 24*7 and five working days.
- Location Pune
- Only graduates can apply.
- Only candidates from Pune can apply (or those wh are ready to relocate to Pune)
Infosys RecruitmentΒ 2020 Application Process:-
Apply In below given link
Apply Link :-Β Click Here To Apply(apply before the link expires)
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