Infosys Recruitment Drive | Hiring Process Executive – Fresher

Infosys Recruitment Drive :-

Infosys is hiring candidates for the role of Process Executive for the Bangalore / Pune locations. The complete details about Infosys Recruitment Drive are as follows

Company Name:- Infosys

Job Position:- Process Executive

Job Location:- Bangalore / Pune

Salary Package:- As per Company Standards

Job ID/Reference Code:-

• PROGEN-EXTERNAL-184360 –> Bangalore
• PROGEN-EXTERNAL-185435 –> Pune

Required Qualifications & Skills:-

**Process Executive for Bangalore Location:

• Educational Requirements: Bachelor Of Commerce,Bachelor of Arts
• Work Experience: 0-1 Years
• Good communication skills (Written and Verbal)
• Good Aptitude (Problem Solving & Decision Making)
• Trainable resource
• Graduate preferably not an engineer/BCA/MCA
• Preferred Skills: Sourcing & Procurement

**Process Executive for Pune Location:

• Educational Requirements: Graduate
• Preferred Skills: Customer Service->Regular CS

Job Description & Responsibilities:-

• Provide first-level resolution to the customers
• Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
• Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
• Build rapport with customers through active listening, effective communication, and attention to detail.
• Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
• Document and track customer interactions and technical issues in the service management system.
• Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
• Participate in ongoing training and upskilling programs to enhance technical and customer service skills.

Infosys Recruitment Drive Application Process:-

Apply In Below Link

For Bangalore: Apply Link:- Click Here To Apply (Apply before the link expires)

For Pune: Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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