Infosys Recruitment Drive | Hiring Process Executive – Fresher

Infosys Recruitment Drive :-

Infosys is hiring candidates for the role of Process Executive for the Bangalore / Pune locations. The complete details about Infosys Recruitment Drive are as follows

Company Name:- Infosys

Job Position:- Process Executive

Job Location:- Bangalore / Pune

Salary Package:- As per Company Standards

Job ID/Reference Code:-

  • PROGEN-EXTERNAL-184360 –> Bangalore
  • PROGEN-EXTERNAL-185435 –> Pune

Required Qualifications & Skills:-

**Process Executive for Bangalore Location:

  • Educational Requirements: Bachelor Of Commerce,Bachelor of Arts
  • Work Experience: 0-1 Years
  • Good communication skills (Written and Verbal)
  • Good Aptitude (Problem Solving & Decision Making)
  • Trainable resource
  • Graduate preferably not an engineer/BCA/MCA
  • Preferred Skills: Sourcing & Procurement

**Process Executive for Pune Location:

  • Educational Requirements: Graduate
  • Preferred Skills: Customer Service->Regular CS

Job Description & Responsibilities:-

  • Provide first-level resolution to the customers
  • Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
  • Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
  • Build rapport with customers through active listening, effective communication, and attention to detail.
  • Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
  • Document and track customer interactions and technical issues in the service management system.
  • Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
  • Participate in ongoing training and upskilling programs to enhance technical and customer service skills.

Infosys Recruitment Drive Application Process:-

Apply In Below Link

For Bangalore: Apply Link:- Click Here To Apply (Apply before the link expires)

For Pune: Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (50000+ members):- Click Here To Join

Follow Us On Instagram For Off-Campus Drive Updates

Apply for Other Off-Campus Jobs

Off-Campus JobsApply Link
MountBlue TechnologiesClick here
Gainwell TechnologiesClick here
ZS AssociatesClick here
OracleClick here
AVASOFTClick here

Top MNC's Hiring Across India , Upload Your Resume
WhatsAppJoin us on