McAfee Recruitment 2020:-
McAfee hiring candidates for the role of CUSTOMER CARE SPECIALIST ,for Bangalore, Karnataka location . The complete details about McAfee Recruitment 2020 as follows.
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Company Name:- McAfee
Job Position:-CUSTOMER CARE SPECIALIST
Job Location :- Bangalore
Salary :- As per the company standards
About you:–
- You have 1-2 years working experience within a Customer Support role
- You excel in a customer-facing role
- You should have excellent communication skills β verbal and written
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Good knowledge of the IT sector
- A technology background would be desirable, however, not essential as full industry and solution training will be provided
- A passion for finding new ways to keep our customers safe in the digital world
- Open to work in shifts
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About Role:-
- Act as the first point contact for customer issues
- Putting the Customer at the core, you will advise McAfeeβs customers using phone, email or other media, on their upcoming renewals and advise on optimizing McAfeeβs product portfolio in the customer environment.
- Handle phone calls/emails and deal with them promptly, efficiently and with empathy to ensure a positive experience for our customers.
- Facilitate or escalate customer issues and complaints, both internally and externally.
- Grow customer engagement skills to overcome objections and retain customers; identify solutions to issues and concerns
Role Overview:–
- McAfee is looking for qualified candidates to join our Customer Success team.
- The ideal candidate demonstrates an aptitude and appetite for managing customer queries and providing them support on solving their issues working with the Technical Support team.
- This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader in Security technology.
Company Benefits and Perks:–
Company work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. Mcafee offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
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- Pension and Retirement Plans
- Medical, Dental and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement
McAfee Recruitment 2020 Application Process :-
apply in given link
Apply Link :-Β Click Here To Apply(apply before the link expires)
Note :β Only shortlisted candidates will receive the call letter for further rounds
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