Microsoft Off campus Recruitment 2020:-
Microsoft hiring candidates for the role of Support Engineer ,for Hyderabad, Telangana, India location . The complete details about Microsoft Off campus Recruitment 2020 as follows.
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Company Name:- Microsoft
Company Website:- www.microsoft.com
Job Position:β Support Engineer
Location:- Hyderabad, Telangana, India
Salary Package :β Best In Industry
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Qualifications:-
Required:-
β’ Customer Support or Software Development experience in three or more of the following
o Cloud Application development or support experiences with PaaS services (Redis Cache, Service Fabric, Service Bus, Event Hub, Cloud Service, IoT suite, Azure Batch, Mobile Apps, etc.)
β’ Excellent problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions
Experience in one or more of these areas desirable
β’ Troubleshooting skills in Network and DNS
β’ Familiar with packet sniffers: Fiddler or Network Monitor/Message Analyzer
Language Qualification:-
English Language: fluent in reading, writing and speaking.
- Ability to meet Microsoft, customer and / or government security screening requirements are required for this role.
- These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
- This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Responsibilities:-
β’ Scope a customerβs issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.
β’ Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.
β’ Act internally as a customer advocate.
β’ Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services and support.
β’ Advise customers on how to gain additional value from their Microsoft products.
β’ Document your technical work and research to help your colleagues, improve the product, and improve the support experience.
β’ Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations
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Microsoft Off campus Recruitment 2020 Application Process :-
Apply In below link
Apply Link :- Click Here To Apply(apply before the link expires)
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