Mitsogo Recruitment Drive 2024 | 4 Lakhs PA – Apply Now

Mitsogo Recruitment Drive 2024 :-

Mitsogo is hiring candidates for the role of Product Support Engineer for the Chennai, India locations. The complete details about Mitsogo Recruitment Drive 2024 are as follows.

Company Name:- Mitsogo

Job Position:- Product Support Engineer

Job Location:- Chennai, India

Salary Package:- 4 Lakhs PA 

Required Qualifications & Skills:-

Qualifications:

• Bachelor’s degree in Engineering B.E./B.Tech – 2023 and 2024 passed out.
• Flexible to work in shifts, including a willingness to work on a 24/5 rotational basis.
• Strong analytical and problem-solving skills.
• Excellent communication skills and a passion for customer service.
• Basic knowledge of multiple platforms (Windows, Mac, iOS, Android) is a plus.

Job Summary: 

Mitsogo is seeking a dedicated and proactive Product Support Engineer to join our team. This role involves assisting users across various platforms through phone, chat, email, and support tickets. The ideal candidate will demonstrate strong analytical skills and a commitment to exceptional customer service.

Key Responsibilities:

• Assist users via phone, chat, email, or support tickets raised through our portal or website.
• Log, validate, and diagnose user issues across our full range of products and applications.
• Provide solutions through information gathering, analytical troubleshooting, and problem research.
• Escalate issues to the appropriate resolution group when necessary.
• Resolve customer queries effectively to ensure customer satisfaction and delight.
• Collaborate effectively within a team environment while maintaining a pleasant, professional, and courteous demeanor.

What Mitsogo Appreciates:

• A positive attitude and ability to work well in a team.
• A commitment to continuous learning and improvement in product support.

Shift Details  – Rotational shifts (24/5, preferably Night shifts )

Mitsogo Recruitment Drive 2024 Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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