Mphasis Hiring Technical Support Associate:-
Mphasis is hiring candidates for the role of Technical Support Associate for the Bangalore, Karnataka, India locations. The complete details about Mphasis Hiring Technical Support Associate are as follows.
Company Name:- Mphasis
Job Position:- Technical Support Associate
Job Locations:- Bangalore, Karnataka, India
Salary Package:- As per Company Standards
Required Qualification & Skills:-
- College degree or above
- Knowledge in customer support
- Years of experience needed – 0-2 years.
- Good Communication skills, proactive work attitude, strong sense of responsibility and learning ability.
- Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
Roles & Responsibilities:-
- Provide professional remote technical support services for client users
- Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
- Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance.
- Special cases are upgraded in time, and cooperate with other teams to solve user problems.
- Clearly and completely record case information in the system according to the process.
- Find out the user’s usage needs, and recommend upgrading products and configurations to improve the user’s experience.
Mphasis Hiring Technical Support Associate Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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