NatWest Group Off Campus Drive | Analyst – Fresher

NatWest Group Off Campus Drive:-

NatWest Group is hiring candidates for the role of CS&O Analyst for the Gurugram, India location. The complete details about NatWest Group Off Campus Drive are as follows.

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Company Name:- NatWest Group

Job Position:- CS&O Analyst

Job Location:- Gurugram, India

Salary Package:- As per Company Standards

Job Contract:- Permanent – Full Time

Job Posted date:- 09th January 2023

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Qualification Required:- NatWest Group is looking for recent graduates (Fresher in the fields of B.Com, B.A., B.B.A,BCA or B.Sc (2020, 2021 or 2022 Pass outs Only) who’re comfortable working in round-the-clock rotational shifts.

Skills Required:-

  • Experience of analysing and using performance data
  • The ability to convey information in a simple and understandable way
  • An understanding of contact centre operations and performance metrics
  • Microsoft Office skills, including PowerPoint, Excel and Word

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Key Responsibilities:-

  • Identifying barriers to performance and coordinating improvements to enhance our efficiency
  • Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
  • Keeping accurate records of day to day operations, logging incidents and identifying trends
  • Reviewing manual or ineffective processes which could be automated or enhanced
  • Maintaining a focus on improving our customer service and experiences

NatWest Group Off Campus Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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