PhonePe Recruitment Drive | Hiring Onboarding Specialist – Fresher

PhonePe Recruitment Drive:-

PhonePe is hiring candidates for the role of Onboarding Specialist for the Bengaluru, India location. The complete details about PhonePe Recruitment Drive are as follows.

Company Name:- PhonePe

Job Position:- Onboarding Specialist

Job Location:- Bengaluru, India

Salary Package:- As per Company Standards

Required Qualifications & Skills:- 

  • Have excellent written and verbal communications
  • Have good learnability
  • Be an active listener and deal well with objection
  • Have strong customer orientation and ability to adapt/respond to different scenarios
  • Be a team player, flexible and open to feedback
  • Ability to multitask, prioritise, and manage time effectively
  • Should be able to speak in English and Hindi
  • Graduation (10+2+3) is Mandatory 
  • 0 – 2 years of work experience in a customer facing role

Roles & Responsibilities:-

  • Act with integrity & think customer-first in every interaction
  • Handle basic PhonePe account and transaction related queries
  • Ability to flex between phone & data channels
  • Follow specified process guidelines to bring about resolution
  • Build customer trust through their interaction
  • Ability to meet hourly & daily productivity goals
  • Leverage internal processes and resources to drive resolution
  • Escalate appropriately taking support from relevant teams to resolve customer issues
  • Recommend process improvements
  • Engage & Educate customers so they’re able to leverage PhonePe to the fullest

PhonePe Recruitment Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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