PhonePe Recruitment Drive:-
PhonePe is hiring candidates for the role of Onboarding Specialist for the Bengaluru, India location. The complete details about PhonePe Recruitment Drive are as follows.
Company Name:- PhonePe
Job Position:- Onboarding Specialist
Job Location:- Bengaluru, India
Salary Package:- As per Company Standards
Required Qualifications & Skills:-
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritise, and manage time effectively
- Should be able to speak in English and Hindi
- Graduation (10+2+3) is Mandatory
- 0 – 2 years of work experience in a customer facing role
Roles & Responsibilities:-
- Act with integrity & think customer-first in every interaction
- Handle basic PhonePe account and transaction related queries
- Ability to flex between phone & data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
- Engage & Educate customers so they’re able to leverage PhonePe to the fullest
PhonePe Recruitment Drive Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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