Radical Technologies Off Campus Drive | Fresher

Radical Technologies Off Campus Drive:-

Radical Technologies is hiring candidates for the role of Server Support for the Bangalore, India location. The complete details about Radical Technologies Off Campus Drive are as follows.

Company Name:- Radical Technologies

Job Position:- Server Support

Job Location:- Bangalore, India

Salary Package:- As per Company Standards

Job Code:- RT 891

Qualifications & Skills required:-

  • Good Attitude with Excellent Communication Skills
  • What is excellent communication : The candidate is gauged on 4 aspects?
    • Voice clarity
    • Grammar
    • Fluency
    • Accent
  • The candidates should not have any mother tongue influence, the voice should have a clear clarity and words pronounced should be heard, he is not supposed to swallow words while speaking, grammatical mistakes more than 3 are not accepted, must have a medium rate of speech, neither high nor low
  • Good knowledge on hardware and software trouble shooting of laptops desktops and supercomputer.
  • Hands on experience in hardware / software trouble shooting,
  • The candidates must me flexible to work in any kinds of shifts given.

Job Description & Responsibilities:

  • Providing Level 1 Enterprise technical support to HPE Customers for Industry Standard Servers (ISS) and related products.
  • Provide technical support to customers and clients in U.S.A and Canada for High-Performance HPE ProLiant Servers and UPS (Uninterrupted Power Supply).
  • Providing step by step instructions to troubleshoot the issue, ensuring no downtime, quick solutions and workaround to customers and clients and provide assistance via remote access if required.
  • Identifying the fault and dispatching appropriate parts depending on the defective Server, Enclosure and UPS.
  • Technical knowledge on ISS ProLiant Servers [SL, DL, ML, and Blade Gen (1-9) servers] and Windows 2003, 2008 and 2012 , Linux, VMware,Networking , Storage .
  • Focus on total problem resolution and provide end to end support to the customer.
  • Troubleshoot, add a plan of action and dispatch cases to the field if issue cannot be fixed remotely.
  • Elevate/Escalate incidents/cases to higher levels depending on priority and criticality of the Server and UPS and in a timely manner, thus ensuring no downtime and resolving customer’s issues immediately.
  • Provide support via Phone and E-mail.

Note:- Interested candidates kindly apply before 03rd April 2023.

Radical Technologies Off Campus Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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