Shoppers Stop Off Campus Hiring:-

Shoppers Stop is hiring candidates for the roles of Trainee Customer Care Associate / Customer Care Associate for the Kolhapur, Maharashtra, India location. The complete details about Shoppers Stop Off Campus Hiring are as follows.

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Company Name:- Shoppers Stop

Job Position:- Trainee Customer Care Associate/ Customer Care Associate

Job Location:- Kolhapur, Maharashtra, India

Salary Package:- As per Company Standards

Age Cap:- 25 years

Grade:- TCC/DSS02

Job Posted On:- 04th-May-2022

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Education Qualification:-

  • Trainee Customer Care AssociateIntermediate
  • Customer Care AssociateGraduate
  • Fresher

Years Of Experience:- 0 to 2 Years

Required Competencies:-

  • Communication skills
  • Customer Focus
  • Teamwork & Networking 
  • Process Orientation.

Key Accountabilities/Responsibilities:-

The most important end-results for which an incumbent would be held responsible at the end of the year.

  • Ensuring maximum conversion of walk in by attending each and every customer.
  • Assisting the customers by understand their needs and closing the sale accordingly.  
  • Increasing the ticket Size by Cross selling and Up-selling.
  • Planning and striving to achieve the sales target of the assigned section.

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  • Taking active feedback from customers through suggestions forms, tablets.
  • Educating Customers about the First Citizen Program and ensuring maximum conversions.
  • Educating Customers on the mobile app and ensuring maximum downloads.
  • Educating the customers on the new promotions & offers.
  • To ensure timely closures of all processes related to inventory management and control.
  • To receive stocks on floor and display them as per VM norms.
  • To maintain the display, ensure proper ironing, folding, piling, colour blocking etc as per VM norms.
  • To ensure cleanliness and upkeep of the assigned section.
  • Customers and ensure excellent customer service
  • Ensuring safety of merchandising through 100 % tagging.
  • Cashiering / billing as per the billing process.
  • Attend training as per the training schedule and complete all online certifications as per the timeline.

Shoppers Stop Off Campus Hiring Application Process:-

Apply In Below Link

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