Sitel Group Recruitment 2020:-
Sitel Groupn hiring candidates for the role of Technical Support Voice.Any candidate applying for this position would work from home during the Lockdown period but after the lockdown period need to be okay to resume work from office.
The complete details about Sitel Group Recruitment 2020 as follows.
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Company Name:β Sitel Group
Job Position:βTechnical Support Voice
Job Location:- Work from home during the Lockdown period but after the lockdown period need to be okay to resume work from office(Hyderabad).
Salary :β As per the company standards
Education:-
High school diploma or equivalentBachelors in a combination of education and work experience
Experience Target
- Call Center experience a plus
Requirements:-
- Any Undergraduate/Graduate with minimum 12 months of Experience in BPO industry is Mandatory
- Should be flexible to work in Rotational Shifts.
- Need Excellent Communication skills and written skills in English.
- Must HaveExcellent Technical Knowledge.
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Job Summary:-
Technical Support:
- Troubleshooting of laptops and Desktops
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
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About Job :-
5 days working
2 Week Offs(Rotational and Split)
Home Pickup and Home Drop(Post Lockdown)
Rounds of Interview:- JAM, HR, Operations.
Sitel Group Recruitment 2020 Application Process :-
Apply in given link
Apply Link :-Β Click Here To Apply(apply before the link expires)
Note:- Only shortlisted candidates will be notified about the further level of interview process
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