SonicWall Off-Campus Hiring 2021:-
SonicWall hiring candidates for the role of Graduate Trainee Engineer- Technical/ Network Support, for the Bangalore, Karnataka location. The complete details about SonicWall Off-Campus Hiring 2021 as follows.
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Company Name:- SonicWall
Job Position:– Graduate Trainee Engineer- Technical/ Network Support
Job Location:– Bangalore, Karnataka, India
Salary :- As per Company Standards
Target Batch :- 2020 passed outs
EDUCATION AND EXPERIENCE:-
- Bachelor’s degree in Computer Science/Information Sciences/ Electronics & Communications Engineering
- 0 – 1 year networking and network security support experience with a solid understanding of LAN/WAN topologies and technologies
- In-depth knowledge of the network protocols: TCP/IP. Routing Protocols like OSPF, RIP, BGP, Firewall, IDS/IPS will be an added advantage.
REQUIREMENTS:-
- Willing to work in a 24×7 environment in night shifts.
- Good understanding of Security, LAN/WAN topologies, and technologies.
- In-depth knowledge of OSI Model, TCP/IP, Network Security basics.
- Ability to work in high-level stress and interrupt-driven environment
- Good understanding of L2-L7 networking protocols, major Operating Systems such as UNIX / Linux
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- Demonstrated ability to use in-depth troubleshooting to resolve or workaround customer issues using troubleshooting tools i.e. Wire Shark, Netmon etc
- Routing and Switching knowledge will be an added advantage
NOTE:- 2020 Fresh Graduates only.
RESPONSIBILITIES:-
- Responsible for providing technical support across SonicWall product lines via Phone/Web & Emails in a 24x7x365 days environment.
- Assist customers with the deployment of SonicWall network security products like Firewall/IPS and VPN solutions.
- Provide technical solutions and workarounds for end-users with their issues on a respective product line.
- Owns customer issues from beginning to resolution (handles in place)
- Assists customers by diagnosing problems and providing resolutions for technical and service issues.
- Use troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts.
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- Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
- Recreates, identifies, and provides input on unique or recurring customer problems.
- Focuses on delivering a positive customer experience according to SonicWall standards.
- Monitors and tracks issues to ensure accurate resolution.
- Candidate should work closely with the Engineering and other cross-functional teams to replicate the issues reported by the customers, validate the bug fixes provided through various patch releases, and resolve the customer issues in a professional manner
- Provide consistent feedback to the team on products supported
- Remains knowledgeable of SonicWall product line and related industry products and technologies.
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About SonicWall:-
- SonicWall delivers Boundless Cybersecurity for the hyper-distributed era in a working reality where everyone is remote, mobile, and unsecured.
- SonicWall safeguards organizations mobilizing for their new business normal with seamless protection that stops the most evasive cyberattacks across boundless exposure points and increasingly remote, mobile, and cloud-enabled workforces.
- By knowing the unknown, providing real-time visibility, and enabling breakthrough economics, SonicWall closes the cybersecurity business gap for enterprises, governments, and SMBs worldwide.
SonicWall Off-Campus Hiring 2021 Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(apply before the link expires)
Note :– Only shortlisted candidates will receive the call letter for further rounds
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