SonicWall Off-Campus Hiring 2021|Trainee

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SonicWall Off-Campus Hiring 2021:-

SonicWall hiring candidates for the role of Graduate Trainee Engineer- Technical/ Network Support, for the Bangalore, Karnataka location. The complete details about SonicWall Off-Campus Hiring 2021 as follows.

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Company Name:- SonicWall

Job Position:– Graduate Trainee Engineer- Technical/ Network Support

Job Location:– Bangalore, Karnataka, India

Salary :- As per Company Standards

Target Batch :- 2020 passed outs

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EDUCATION AND EXPERIENCE:-

  • Bachelor’s degree in Computer Science/Information Sciences/ Electronics & Communications Engineering
  • 0 – 1 year networking and network security support experience with a solid understanding of LAN/WAN topologies and technologies
  • In-depth knowledge of the network protocols: TCP/IP. Routing Protocols like OSPF, RIP, BGP, Firewall, IDS/IPS will be an added advantage.

REQUIREMENTS:-

  • Willing to work in a 24×7 environment in night shifts.
  • Good understanding of Security, LAN/WAN topologies, and technologies.
  • In-depth knowledge of OSI Model, TCP/IP, Network Security basics.
  • Ability to work in high-level stress and interrupt-driven environment
  • Good understanding of L2-L7 networking protocols, major Operating Systems such as UNIX / Linux

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  • Demonstrated ability to use in-depth troubleshooting to resolve or workaround customer issues using troubleshooting tools i.e. Wire Shark, Netmon etc
  • Routing and Switching knowledge will be an added advantage

NOTE:- 2020 Fresh Graduates only.

RESPONSIBILITIES:-

  • Responsible for providing technical support across SonicWall product lines via Phone/Web & Emails in a 24x7x365 days environment.
  • Assist customers with the deployment of SonicWall network security products like Firewall/IPS and VPN solutions.
  • Provide technical solutions and workarounds for end-users with their issues on a respective product line.
  • Owns customer issues from beginning to resolution (handles in place)
  • Assists customers by diagnosing problems and providing resolutions for technical and service issues.
  • Use troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts.

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  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
  • Recreates, identifies, and provides input on unique or recurring customer problems.
  • Focuses on delivering a positive customer experience according to SonicWall standards.
  • Monitors and tracks issues to ensure accurate resolution.
  • Candidate should work closely with the Engineering and other cross-functional teams to replicate the issues reported by the customers, validate the bug fixes provided through various patch releases, and resolve the customer issues in a professional manner
  • Provide consistent feedback to the team on products supported
  • Remains knowledgeable of SonicWall product line and related industry products and technologies.

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About SonicWall:-

  • SonicWall delivers Boundless Cybersecurity for the hyper-distributed era in a working reality where everyone is remote, mobile, and unsecured.
  • SonicWall safeguards organizations mobilizing for their new business normal with seamless protection that stops the most evasive cyberattacks across boundless exposure points and increasingly remote, mobile, and cloud-enabled workforces.
  • By knowing the unknown, providing real-time visibility, and enabling breakthrough economics, SonicWall closes the cybersecurity business gap for enterprises, governments, and SMBs worldwide.

SonicWall Off-Campus Hiring 2021 Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(apply before the link expires)

Note :– Only shortlisted candidates will receive the call letter for further rounds

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