Tata Communications Recruitment 2020 | Experience: 0-2 years

Tata Communications Recruitment 2020:-

Tata Communications hiring candidates for the role of Jr. Customer Service Executive – Provisioning & Configuration Management, for the Chennai, India location. The complete details about Tata Communications Recruitment 2020 as follows.

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Company Name:-  Tata Communications ( Telecommunications company)

Job Position:– Jr. Customer Service Executive – Provisioning & Configuration Management 

Job Location:- Chennai, India

Experience:– 0 – 2 years experience

Salary Package :- As per the company standards

Job Posted Date :– 03-Dec-2020

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Education: Graduate

Other Requirements:-

• Is able to apply broad knowledge of one area within Provisioning and Configuration Management or advanced knowledge of specific professional/operational practices.
• Checks for problems in existing systems and modifies work processes following defined procedures. The operational role is responsible for achieving day-to-day objectives.
• Works under the direct supervision

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Job Description & Responsibilities :-

• Oversee and drive back-office provisioning of service delivery including onnet feasibility, access networks, and customer order provisioning.
• Drive system and process improvement projects to ensure timely and cost-effective provisioning of orders in ILD, NLD, and MAN networks. Ensure availability of inventory of network systems and bandwidth in provisioning on networks.
• Analyze the need for capacity augmentation/ optimization to address capacity crunch in networks.
• Plans organize and direct all operations with respect to installation support, network service, and major moves.

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• Identify and lead an implementation for any new network updates.
• Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications.
• Manage and monitor the planning and delivery of orders in terms of configuration management.
• Guide and monitor team to design the network to ensure the customer connectivity in the agreed time and supervise hand over to the project implementation team.
• Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement.
• Diagnoses troubleshoot and resolves problems, and takes corrective action when necessary.
• Provides technical expertise, business planning, and workflow management for ensuring smooth integration of network and system solutions/network improvement.
• Ensures that all installation functions are performed in a timely fashion to meet specifications.

Tata Communications Recruitment 2020 Application Process:-

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Apply Link :- Click Here To Apply(apply before the link expires)

Note :– Only shortlisted candidates will receive the call letter for further rounds

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