Tata Communications Recruitment 2020:-
Tata Communications hiring candidates for the role of Jr. Customer Service Executive – Provisioning & Configuration Management, for the Chennai, India location. The complete details about Tata Communications Recruitment 2020 as follows.
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Company Name:- Tata Communications ( Telecommunications company)
Job Position:– Jr. Customer Service Executive – Provisioning & Configuration Management
Job Location:- Chennai, India
Experience:– 0 – 2 years experience
Salary Package :- As per the company standards
Job Posted Date :– 03-Dec-2020
- Is able to apply broad knowledge of one area within Provisioning and Configuration Management or advanced knowledge of specific professional/operational practices.
- Checks for problems in existing systems and modifies work processes following defined procedures. The operational role is responsible for achieving day-to-day objectives.
- Works under the direct supervision
Job Description & Responsibilities :-
- Oversee and drive back-office provisioning of service delivery including onnet feasibility, access networks, and customer order provisioning.
- Drive system and process improvement projects to ensure timely and cost-effective provisioning of orders in ILD, NLD, and MAN networks. Ensure availability of inventory of network systems and bandwidth in provisioning on networks.
- Analyze the need for capacity augmentation/ optimization to address capacity crunch in networks.
- Plans organize and direct all operations with respect to installation support, network service, and major moves.
- Identify and lead an implementation for any new network updates.
- Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications.
- Manage and monitor the planning and delivery of orders in terms of configuration management.
- Guide and monitor team to design the network to ensure the customer connectivity in the agreed time and supervise hand over to the project implementation team.
- Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement.
- Diagnoses troubleshoot and resolves problems, and takes corrective action when necessary.
- Provides technical expertise, business planning, and workflow management for ensuring smooth integration of network and system solutions/network improvement.
- Ensures that all installation functions are performed in a timely fashion to meet specifications.
Tata Communications Recruitment 2020 Application Process:-
apply in given link
Apply Link :- Click Here To Apply(apply before the link expires)
Note :– Only shortlisted candidates will receive the call letter for further rounds
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