Tech Mahindra Mega Walk-In Drive For Technical Support | Upto 5.5 Lacs P.A.

Tech Mahindra Mega Walk-In Drive For Technical Support:-

Tech Mahindra is hiring candidates for the role of Service Desk Technical Support – International voice for the Hyderabad, India locations. The complete details about Tech Mahindra Mega Walk-In Drive For Technical Support are as follows.

Company Name:- Tech Mahindra

Job Position:- Service Desk Technical Support – International voice

Job Locations:- Hyderabad, India

Salary Package:- 2.25-5.5 Lacs P.A.

Employment Type:- Full Time, Permanent

Required Qualifications & Skills:-

• Experience Min. 6 Month to 1 Year (Mandatory) and 1 to 5 Years (Preferred)
• Good to have – Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite), Windows and Office365
• Good to have ITIL Knowledge
• Graduate from an accredited institution or Under-graduate with relevant technical experience
• Previous customer/technical support or technology experience
• Immediate joiners are preferred

Roles & Responsibilities:-

• Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.
• Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security.
• Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.
• First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, AirWatch etc.)
• Exposure to retail industry devices such as Point-of-Sale devices, Zebra devices, switches, routers, printers, other store equipment devices is preferred.

Walk-In Drive Details:-

• 18th March – 21st March , 11.00 AM – 2.00 PM
• Address Survey No. 62/1A, Technology Centre, Special Economic Zone, Qutubullapur Mandal, Ranga Reddy District, Bahadurpally, Hyderabad – 500043

Tech Mahindra Mega Walk-In Drive For Technical Support Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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