Teradata Internship Opportunity | Hiring Technical Support Specialist – Fresher

Teradata Internship Opportunity :-

Teradata is hiring candidates for the role of Technical Support Specialist – Intern for the Hyderabad, Telangana, India locations. The complete details about Teradata Internship Opportunity are as follows.

Company Name:- Teradata

Job Position:- Technical Support Specialist – Intern

Job Location:- Hyderabad, Telangana, India

Salary Package:- As per Company Standards

Job ID:- 218208

Job Posted Date:- 09th August 2024

Qualifications & Skills Required:- 

• Effective oral and written communications skills in English language.
• 0-1 years of Technical Support related experience.
• Good Database and Operating System knowledge
• Experience in Help Desk/Customer service position is a plus.

Job Description & Responsibilities:-

The Teradata Global Support Organization-Base (GSO BASE) Support team is a 24×7, high volume global support centre. Along with incident management, we provide technical/functional knowledge necessary to resolve customer’s problems, both internal and external. The support is provided in multiple languages across the globe.

• The Technical Support Specialist – Intern works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a critical nature to the customer. 
• As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting activities, escalate problems to the appropriate party(s), and assist in communicating the solution to the customer.
• You will develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools. You are required to have both strong technical and interpersonal skills. 
• The work environment requires 24×7 coverage which is achieved via follow the sub-Model, on-call rotations, and extended hours, as needed, to accommodate customer needs. 
• This position will also be supporting international customers in Japan for after hours and the ability to be proficient in English is a plus.

Who You’ll Work With:

• As the Technical Support Specialist for GSO BASE typically works in a collaborative environment and interacts with various teams and individuals within Teradata.
• Some of the key stakeholders and colleagues that a Technical Support Specialist- Japanese Support may work with Customers, Product Support Engineers, Platform support engineers, Service Experience Managers, Critical Support Managers, Infrastructure and Operations Teams, Training and Onboarding Teams, Third-party Vendors and other Engineering teams.

Teradata Internship Opportunity Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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