TIAA Off Campus Hiring 2021:-
TIAA is hiring candidates for the role of Trainee for the Pune, India location. The complete details about TIAA Off Campus Hiring 2021 are as follows.
Company Name:- TIAA
Job Position:- Trainee
Job Location:- Pune, India
Salary Package:- As per Company Standards
Job Schedule:- Full Time
Job ID:- R210500679
Job Posted Date:-27th July 2021
Required Qualifications & Skills:-
- No Experience Required
- High School, Preferred
- Physical Requirements: Sedentary Work
Career Level:- 2IC
Customer Service Specialist:
- The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company’s products or services.
- Under moderate supervision, this job is the first line of support to resolve routine customer issues.
- The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company.
Key Responsibilities and Duties:-
- Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues.
- Provides outstanding customer service to ensure service levels are achieved and exceeded.
- Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.).
- Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools.
- Refers customers to published materials, secondary sources, or more senior staff.
- Documents customer feedback and complaints.
TIAA Off Campus Hiring 2021 Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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