TIAA Off Campus Hiring 2021 | Trainee

TIAA Off Campus Hiring 2021:-

TIAA is hiring candidates for the role of Trainee for the Pune, India location. The complete details about TIAA Off Campus Hiring 2021 are as follows.

30 LPA Highest salary offered – 1650 on & off campus drives annually – 5 Lac + Jobs created in a year – Register & Apply to jobs( BE/BTech preferred )

𝐏𝐚𝐲 𝐀𝐟𝐭𝐞𝐫 𝐏𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦- 𝐆𝐞𝐭 𝐏𝐥𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 𝐌𝐍𝐂'𝐬

Company Name:- TIAA

Job Position:- Trainee

Job Location:- Pune, India

Salary Package:- As per Company Standards

Job Schedule:- Full Time

Job ID:- R210500679

Job Posted Date:-27th July 2021

Excellent Part-time Income opportunity – Earn from your comfort of home, Signup for free

Required Qualifications & Skills:-

No Experience Required
High School, Preferred

Physical Requirements:-

Physical Requirements: Sedentary Work

Career Level:- 2IC

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Job Description:-

Customer Service Specialist:

The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company’s products or services.
Under moderate supervision, this job is the first line of support to resolve routine customer issues.
The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company.

Key Responsibilities and Duties:-

Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues.
Provides outstanding customer service to ensure service levels are achieved and exceeded.

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Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.).
Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools.
Refers customers to published materials, secondary sources, or more senior staff.
Documents customer feedback and complaints.