Unisys India Off Campus Drive 2020:-
Unisys India hiring candidates for the role of Β Service Desk Associate ,for Bengaluru & Hyderabad locations . The complete details about Unisys India Off Campus Drive 2020 as follows.
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Company Name :-Β Unisys India
Job Position :-Service Desk Associate
Work Location:-Β Β Bengaluru & Hyderabad
SalaryΒ :- 3.3 LPAΒ (INR 286,963 + Shift Allowance 46,200 per annum.)
Experience :- 0 – 1 Years
Desired Candidate Profile: Any Degree
Target Audience: 2019,2020 Batch
Desired Candidates Location: Bengaluru, Mysore, Mangalore and Hyderabad
Fresher Training Agreement: 18 months service agreement (Employee leaves the employment of Unisys during the period of training; the Employee will reimburse Unisys the full and final amount of a sum of Rs. 60,000/- (Rupees sixty thousand only).
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Roles and Responsibilities:
– First point of contact for all end user reported issues or requests
– Typically provides technical support for Internal and External customers
– Responsible for providing the first line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
– Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
– Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
– Escalates complex problems to the Remote Support Engineering staff or Field Engineering
– Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
– Support multiple clients through customer service professionalism and insight
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Selection Process:
– Communication Skill Test Round
– Operations Round
Tentative Interview Schedule: November 2020, First week
Joining: November and December (Tentative)
Β Unisys India Off Campus Drive 2020 Application ProcessΒ :-
Apply In below link
Apply Link :-Β Click Here To Apply(apply before the link expires)
Note :β Only shortlisted candidates will receive the call letter for further rounds
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