Walmart Is Hiring Resolution Coordinator – Fresher | Apply Now

Walmart Is Hiring Resolution Coordinator :-

Walmart is hiring candidates for the role of Resolution Coordinator (Customer Support) for the Chennai, Tamil Nadu, India locations. The complete details about Walmart Is Hiring are as follows.

Company Name:- Walmart Global Tech India

Job Position:- Resolution Coordinator (Customer Support)

Job Locations:- Chennai, Tamil Nadu, India

Salary Package:- As per Company Standards

Job Type:- On-site – Full-time – Entry level

Required Qualifications & Skills:

• Any Graduation 
• 0 – 9 months of relevant customer service experience
• Excellent written and verbal communication skills
• Able to interact professionally with customers.
• Ability to manage multiple tasks simultaneously.
• Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer Care
• In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements.
• Review, analyze, and process critical customer queries with accuracy to provide customer
• satisfaction.
• Adhere to quality, compliance guidelines and SLA’s
• Must be willing to take continuous voice calls
• Must type a minimum of 25 WPM
• Proficient with Microsoft Office programs (Outlook, Word)

Roles & Responsibilities:-

Walmart is looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service.

• As a Customer Care Senior Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues.
• All Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction.
• To exceed our customers’ needs, our associates must be punctual, reliable, problem solve, act with integrity and be dedicated to making a difference.

You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts.

Note:

• Successful completion of mandatory training
• Should be flexible work in a 24/7 work environment with rotating weekly time off.
• Should be able to work in permanent night shifts or any assigned shifts on a rotational basis.

Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

At Walmart, Focus on the growth and development of our associates! Walmart is a highly engaged team that prides itself on exceeding customer expectations, building relationships, career progression and providing individual and team recognition.

Walmart Is Hiring Resolution Coordinator Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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