Wipro Off Campus Drive 2021 - Jobs4fresher.com

Wipro Off Campus Drive 2021:-

Wipro hiring candidates for the role of Customer Service Representative for the Gurgaon, India location. The complete details about Wipro Off Campus Drive 2021 are as follows.

30 LPA Highest salary offered – 1650 on & off campus drives annually – 5 Lac + Jobs created in a year – Register & Apply to jobs( BE/BTech preferred )

𝐏𝐚𝐲 𝐀𝐟𝐭𝐞𝐫 𝐏𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦- 𝐆𝐞𝐭 𝐏𝐥𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 𝐌𝐍𝐂'𝐬

Company Name:- Wipro

Job Position:- Customer Service Representative

Job Location:- Gurgaon, India

Salary Package:- As per Company Standards

Job Category:- DOP

Req ID:- 2706993

Excellent Part-time Income opportunity – Earn from your comfort of home, Signup for free

Qualifications:-

B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)

Job Description:-

Wipro HR Services India Pvt Ltd. is hiring for Customer Service Representative, Wipro is looking for smart professionals with a great attitude to make every single client interaction delightful.

Top MNCs Hiring BE/BTech candidates – Register Now

Roles & Responsibilities:-

Customer Service through calls
Ensure timely and accurate service delivery at defined productivity levels
Build client & domain knowledge to be able to deliver a resolution on the first conversation
Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
time & Customer Effort
Maintain Internal & Client level delivery quality on calls, chats & email conversations
Adhere to Customer Service Attendance & Accountability policies
Execute issue /query resolution and ensure proper documentation & follow-up
Identify, share and support operational improvements